Service Tips

How to change your Whole House Pre-Filter

Whole house filtration is designed to protect your investment and aid in the performance of your water system. It is installed before your unit to stop sediment from entering your system. Preventative maintenance on your pre-filter will save you time, money, and headaches if done on a regular basis, since failing to regularly change your…Read More

How to change your Kinetico Whole House Pre-Filter

The Kinetico pre-filter is a made of washable material so you do not have to buy a new one every few months. In most applications, it is best practice to wash the filter every 3-6 months. If the water pressure decreases throughout your home, that is typically a sign that the filter is clogged and needs to be washed…Read More

How to bypass a Kinetico water softener

Please follow these instruction on bypassing your system. This process may vary depending on the age of your unit. Keep in mind that when your system is bypassed your water may not be safe to drink and/or may cause esthetic issues. Since by-pass styles vary, yours may not be as described. Contact us for further…Read More

How to manually regenerate a Kinetico water softener

If your salt storage tank does run out of salt, you can manually regenerate the unit after adding salt, or you can wait for it to go through regeneration automatically. Using a #2 Phillips screwdriver, push down firmly on the softener valve screw (Fig. 4) and slowly turn clockwise until the actuator has advanced the…Read More