Frequently Asked Questions

We’ve put together a list of the most frequently asked questions. If you have additional questions or would like to set up a water consultation, please feel free to contact us.

What can cause our water to have an earthy odor or to smell like rotten eggs?

A frequent cause of musty, earthy odors, especially toward the end of the summer, is naturally occurring organic compounds derived from the decay of plant material in lakes and reservoirs. The odors can be objectionable, but generally are not harmful to health. However, odors can be caused by other constituents as well…Read More

Kinetico Systems Compared to Electric Softeners

 All automatic water softeners were originally electric and used a clock that measured the time the unit was in service. A mechanical device, operated by the clock, required multiple adjustments to regulate the backwash, brining, rinse and other functions necessary to clean the resin bed. Water used in…Read More

 Sodium from Softened Water

“Probably the number one question arising during a discussion of water softening is that of the “sodium” issue. It is greatly misunderstood due to all the bad press about too much salt (sodium) in the average American’s diet today. Various studies contradict one another on the actual health impact of sodium in the diet. We…Read More

Where can I find information about my local drinking water supply? 

The best way to learn about your local drinking water quality is to read the annual drinking water quality report/consumer confidence report that water suppliers now send out by July 1 of each year. The reports often are sent out with water bills, but they may be sent separately. The reports tell where drinking water…Read More

How to use soft water

Now that your Kinetico water system is installed, you can enjoy all the benefits of having soft water. If you are not accustomed to soft water, here are some tips to follow to get the most benefit from your new system: Use pure soap products. Most leading brands of laundry soaps, household cleaners and shampoos…Read More